Buckingham, Richard <br/><br/>
Customer once, client forever   12 tools for building lifetime business relationship  [Book] 
Richard Buckingham. 
 -  Jaico Publishing House Delhi 
<br/><br/> All. 
<br/><br/><label>ISBN: </label>8179921808 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Services--United States
<br/><br/><label>Dewey Class. No.: </label>658.812