Cook, Sarah <br/><br/>
Customer care excellence   how to creat an effective customer focus  [Book] 
Sarah Cook. 
 -  Kogan Page India 
<br/><br/> All. 
<br/><br/><label>ISBN: </label>8175542055 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Services
<br/><br/><label>Dewey Class. No.: </label>658.812