Katz, Bernard <br/><br/>
How to turn customer service in to customer sales  [Book] 
Bernard Katz. 
 -  Jaico Publishing House Delhi 
<br/><br/> All. 
<br/><br/><label>ISBN: </label>8179922146 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Services
<br/><br/><label>Dewey Class. No.: </label>658.802