Besterfield, Dale H. <br/><br/>
Total quality management   [Book] 
Dale H. Besterfield. 
 - 3rd Ed. 
 -  Pearson Education India 
<br/><br/> All. 
<br/><br/><label>ISBN: </label>817758412X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.4013