Besterfield D. H. <br/><br/>
Total Quality Management  [Book]. 

 - 4th 
 - New Delhi  Pearson  2015 
<br/><br/> All. 
<br/><br/><label>ISBN: </label>9789332534452 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management