Murphy, Herta A. Effective business communication [Book]. Herta A. Murphy, Herbert W. Hildebrandt and Jane P. Thomas - Seventh edition. - Boston McGraw Hill, 1997 - 617 pages : 24 cm. Includes index. All. ISBN: 0071145079 Subjects--Topical Terms: Business communication.Management science. Dewey Class. No.: 651.7