Rao, T.V. Performance management and appraisal systems HR tools for global competitiveness / [Book] : T.V. Rao. - New Delhi ; Thousand Oaks : Response Books, 2004. - xix, 330 p. : ill. ; 23 cm. Index includes All. ISBN: 0761998470 (pbk.) 0761998462 (hbk.) Subjects--Topical Terms: Personnel management.Performance--Management.Employees--Rating of. Dewey Class. No.: 658.3 125