Berry, Michael J. A.

Mastering data mining the art and science of customer relationship management / [Book] : Michael J. A. Berry, Gordon Linoff. - New Delhi : John Wiley (India), c2000. - xviii, 494 p. : ill. ; 24 cm.

Rev. ed. of: Data mining techniques : for marketing, sales, and customer support / Michael J.A. Berry, Gordon Linoff. c1997.

All.

9788126518258

GBA0-12098


Marketing--Data processing.
Data mining.
Business enterprises--Computer networks--Management.

658.802