Penrose, John M. Advanced business communication [Book] / John M. Penrose, Jr., Robert W. Rasberry, Robert J. Myers. - 4th ed. - Cincinnati, OH : South-Western College Pub., c2001. - xiii, 448 p. : ill. ; 24 cm. Index includes. All. ISBN: 9812406050 Subjects--Topical Terms: Business communication. Dewey Class. No.: 658.4 5