Futrell, Charles. <br/><br/>
ABC's of relationship selling through service  [Book] / 
Charles M. Futrell. 
 - 10th ed. 
 - Boston :  McGraw-Hill Irwin,  c2009. 
 - xxxii, 524 p. :  ill. ;  26 cm. 
<br/><br/> Includes index. 
<br/><br/> All. 
<br/><br/><label>ISBN: </label>0073380997 (alk. paper) 9780073380995 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.
<br/><br/><label>Dewey Class. No.: </label>658.85