Kirkpatrick, Donald L. Managing change effectively approaches, methods, and case examples / [Book] : Donald L. Kirkpatrick. - Boston : Butterworth-Heinemann, c2001. - xviii, 192 p. : ill. ; 24 cm. - Improving human performance series. . Index includes. All. ISBN: 0877193835 Subjects--Topical Terms: Organizational change.Organizational effectiveness. Dewey Class. No.: 658.406