Maddison, R. N. Information systems in organizations improving business processes / [Book] : Richard Maddison and Geoffrey Darnton. - 1st ed. - London ; New York : Chapman & Hall, 1996. - xix, 441 p. : ill. ; 25 cm. Include glossary and appendix All. ISBN: 041262530X (pbk.) Subjects--Topical Terms: System design.Business--Data processing. Dewey Class. No.: 658.40388