Rackham, Neil. Rethinking the sales force redefining selling to create and capture customer value / [Book] : Neil Rackham, John R. DeVincentis. - New York : McGraw-Hill, c1999. - x, 308 p. : ill. ; 24 cm. Includes index. All. ISBN: 0071342532 Subjects--Topical Terms: Sales management.Selling. Dewey Class. No.: 658.81