Oakland, John S. <br/><br/>
Pocket guide to TQM :  a pictorial guide for managers /  [Book] : 
John Oakland and Peter Morris. 
 - 2nd ed. 
 - Boston :  Boston :  Butterworth-Heinemann,  1998. 
 - 90 p. :  ill. ;  19 cm. 
<br/><br/> Rev. ed. of: TQM. 1997. 
<br/><br/> All. 
<br/><br/><label>ISBN: </label>0750639865 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Pictorial works.
<br/><br/><label>Dewey Class. No.: </label>658.4013