DeLong, Thomas <br/><br/>
Professional services  text and cases /  [Book] : 
Thomas DeLong, Ashish Nanda. 
 - Boston, Mass. :  McGraw-Hill/Irwin,  c2003. 
 - xxxii, 538 p. :  ill. ;  24 cm. 
<br/><br/> All. 
<br/><br/><label>ISBN: </label>0072559209 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Professions--Marketing.<br/>Consultants--Marketing.<br/>Service industries--Management.
<br/><br/><label>Dewey Class. No.: </label>658