Rampersad, Hubert K. <br/><br/>
Total quality management  an executive guide to continuous improvement /  [Book] : 
Hubert K. Rampersad. 
 - Berlin ;  New York :  Springer,  c2000. 
 - x, 183 p. :  ill. ;  24 cm. 
<br/><br/> Index includes. 
<br/><br/> All. 
<br/><br/><label>ISBN: </label>3540679677 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>TQM (Management)--production management.
<br/><br/><label>Dewey Class. No.: </label>658.562