Housel, Thomas J. Measuring and managing knowledge [Book] / Thomas Housel, Arthur H. Bell. - Boston, Mass. : McGraw-Hill/Irwin, c2001. - xiv, 162 p. : ill. ; 24 cm. Index includes. All. ISBN: 0072297719 (alk. paper) Subjects--Topical Terms: Knowledge management. Dewey Class. No.: 658.4 038