Inter-act interpersonal communication concepts, skills, and contexts / [Book] :
Kathleen S. Verderber, Rudolph F. Verderber, Cynthia Berryman-Fink.
- 11th ed.
- New York : Oxford University Press, 2007.
- xix, 402 p. : ill. (chiefly col.) ; 26 cm. + 1 CD-ROM (4 3/4 in.).