Cartwright, Roger I. <br/><br/>
Mastering customer relations  [Book] / 
Roger I. Cartwright, Business Series editor Richard Pettinger. 
 - Basingstoke :  :  Macmillan,  c2000. 
 - x, 238 p. ;  ;  24 cm. 
 - Macmillan master series .
<br/><br/> Includes bibliographical references. 
<br/><br/> All. 
<br/><br/><label>ISBN: </label>0333801598 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.
<br/><br/><label>Dewey Class. No.: </label>658.812