Hayler, Rowland. <br/><br/>
Six sigma for financial services  how leading companies are driving results using lean, six sigma, and process management /  [Book] : 
Rowland Hayler, Michael D. Nichols. 
 - New York :  McGraw-Hill,  c2007. 
 - xiv, 248 p. :  ill. ;  24 cm. 
<br/><br/> All. 
<br/><br/><label>ISBN: </label>9780071470377 (alk. paper) 0071470379 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Financial services industry--Management.<br/>Six sigma (Quality control standard).<br/>Quality control.
<br/><br/><label>Dewey Class. No.: </label>332.10684