Service management and marketing [Book] a customer relationship management approach Christian Gronroos.
Material type: TextPublication details: John Wiley & Sons Asia Pte. Ltd.Edition: 2nd EdISBN:- 9812531432
- 658.8
- 658.8
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Books | COMSATS University Abbottabad Campus | 658.8 GRO (Browse shelf(Opens below)) | Available | 10003000013328 |
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