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Why CRM doesn't work [Book] how to win by letting customers manage the relationship Frederick Newell.

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Material type: Text

TextPublication details: Kogan Page IndiaISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Books	COMSATS University Abbottabad Campus	658.812 NEW (Browse shelf(Opens below))	Available		10003000008115
Books	COMSATS University Abbottabad Campus	658.812 NEW (Browse shelf(Opens below))	Available		10003000008144

Total holds: 0

Previous		No cover image available	No cover image available	No cover image available	No cover image available			Next
Previous	658.812 MOR Calming upset customers staying effective during unpleasant situations	658.812 NAY Customer chemistry how to keep the customers you want-and say "Good-bye" to the ones you don't	658.812 NEW Why CRM doesn't work how to win by letting customers manage the relationship	658.812 NEW Why CRM doesn't work how to win by letting customers manage the relationship	658.812 OLI Satisfaction a behavioral perspective on the consumer	658.812 PEP Managing customer relationships a strategic framework	658.812 PHI The marketing customer interface 1999-2000	Next

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