Customer relationship management [Book] : how to turn a good business into a great one! / Graham Roberts-Phelps.

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TextPublication details: India : Viva Books, 2001.Description: 230 p. : ill. ; 22 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Books	Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor	658.812 ROB-C (Browse shelf(Opens below))	Available		7802

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Previous	658.812 REI-L Loyalty rules! how today's leaders build lasting relationships /	658.812 RIC-C The customer response management handbook building, rebuilding and improving your results /	658.812 RIC-C The customer response management handbook building, rebuilding and improving your results /	658.812 ROB-C Customer relationship management how to turn a good business into a great one! /	658.812 SCO-C Customer satisfaction practical tools for building important relationships /	658.812 SUC Successful service operations management.	658.812 SWI-A Accelerating customer relationships using CRM and relationship technologies /	Next

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