Services marketing [Book] : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner.
Material type: TextPublication details: Boston : McGraw-Hill/Irwin, c2003.Edition: 3rd edDescription: xx, 668 p. : ill. ; 26 cmISBN:- 9780072471427
- 0072471425 (alk. paper)
- 0071199144 (international ed.: alk. paper)
- 9780071199148
- 658.8 21
- 658.8
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Books | Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor | 658.8 ZEI-S (Browse shelf(Opens below)) | Available | 39970 | ||
Books | Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor | 658.8 ZEI-S (Browse shelf(Opens below)) | Available | 27121 | ||
Books | Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor | 658.8 ZEI-S (Browse shelf(Opens below)) | Available | 27122 | ||
Books | Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor | 658.8 ZEI-S (Browse shelf(Opens below)) | Available | 27125 |
Total holds: 0
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