Successful service operations management [Book] / Richard Metters, Kathryn King-Metters, Madeleine Pullman.

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TextPublication details: Mason, OH : South-Western, c2003.Description: xix, 374 p. : ill. ; 26 cm. + one CD-ROM (4 3/4 in.)ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Notes	Date due	Barcode	Item holds
Books	Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor		658.812 MET-S (Browse shelf(Opens below))	Available			18898
Visual Materials/CDs/DVDs	Junaid Zaidi Library, COMSATS University Islamabad Ground Floor	Electronic & Digital Collection	658.812 MET-S BK18898 (Browse shelf(Opens below))	Not for loan	An accompanying material with the book having Accession Number 18898.		BK0018898

Total holds: 0

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Previous	658.8 PER-B BK8777 Basic marketing a global-managerial approach /	658.8 PER-E BK13896 Essentials of marketing a global-managerial approach /	658.804 BLO-B BK45439 Business-to-business market research	658.812 MET-S BK18898 Successful service operations management	658.83 BRA-Q BK17224 Questionnaire design how to plan, structure and write survey material for effective market research /	658.83 HAI-M BK13491 Marketing research : within a changing information environment /	658.84 SHA-D BK15042 Developing e-commerce sites an integrated approach /	Next

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