Mastering customer relations [Book] / Roger I. Cartwright, Business Series editor Richard Pettinger.

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TextSeries: Macmillan master seriesPublication details: Basingstoke : : Macmillan, c2000.Description: x, 238 p. ; ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Books	Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor	658.812 CAR-M (Browse shelf(Opens below))	Available		9513

Total holds: 0

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Previous	658.812 BLU-D Mammal societies /	658.812 BUC-W When customers think we don't care ending actions that self-destruct companies, customer service and jobs /	658.812 BUR-H The handbook of key customer relationship management the definitive guide to winning, managing and developing key account business /	658.812 CAR-M Mastering customer relations	658.812 COO-C Customer care excellence how to create an effective customer focus, /	658.812 COO-C Customer care excellence how to create an effective customer focus, /	658.812 COO-M Measuring customer service effectiveness	Next

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