Measuring and improving productivity in services (Record no. 8268)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01735dam a2200325 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0000065557 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | 0001 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 141129s2008 enk b 001 0 eng |
| 015 ## - NATIONAL BIBLIOGRAPHY NUMBER | |
| National bibliography number | GBA852309 |
| Source | bnb |
| 016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER | |
| Record control number | 014575804 |
| Source | Uk |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781847202697 (hbk.) |
| International Standard Book Number | 1847202691 (hbk.) |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)ocn220005128 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UKM |
| Transcribing agency | UKM |
| Modifying agency | YDXCP |
| -- | BWKUK |
| -- | BWK |
| -- | CDX |
| -- | DLC |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | lccopycat |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 331.118 |
| Edition number | 22 |
| 084 ## - OTHER CLASSIFICATION NUMBER | |
| Classification number | 331.118 |
| Item number | DJE-M |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Djellal, Faridah. |
| 245 10 - TITLE STATEMENT | |
| Title | Measuring and improving productivity in services |
| Medium | [Book] : |
| Remainder of title | issues, strategies and challenges / |
| Statement of responsibility, etc. | Faridah Djellal, Faïz Gallouj. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Northampton, MA : |
| -- | Northampton, MA : |
| Name of publisher, distributor, etc. | Edward Elgar, |
| Date of publication, distribution, etc. | c2008. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 246 p. ; |
| Dimensions | 25 cm. |
| 440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | Services, economy, and innovation |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references (p. 219-232) and index. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | The definition and measurement of productivity in services raises important conceptual, methodological and strategic problems. This book aims to provide a critical review of the main debates on productivity in the domain of services. The first part examines the theoretical consequences of services specificities on the concept of productivity and reviews the attempts to measure it. The second part is devoted to the main determinants of productivity growth and the strategies to increase productivity in service firms and organisations. |
| 521 ## - TARGET AUDIENCE NOTE | |
| Target audience note | All. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries. |
| Topical term or geographic name entry element | Industrial productivity. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Gallouj, Faïz. |
| 852 ## - LOCATION | |
| Accession No. | 49619 |
| -- | 1100.00 |
| -- | New Public Books |
| Former shelving location | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Junaid Zaidi Library, COMSATS University Islamabad | Junaid Zaidi Library, COMSATS University Islamabad | 09/06/2023 | 331.118 DJE-M | 49619 | 09/06/2023 | 09/06/2023 | Books |