Quality management : creating and sustaining organizational effectiveness /

Summers, Donna C. S.

Quality management : creating and sustaining organizational effectiveness / [Book] : Donna C. S. Summers. - Second edition, First Indian Impression, 2015. - xiv, 574 pages : illustrations ; 22 cm.

All.

9789332551855 (paperback) 9332551855


Organizational effectiveness.
Total quality management.
Quality control.
Total quality control.

658.4013