The influence of critical factors of service quality and customer satisfaction on inter-city bus transport in Pakistan /
Khalid, Ammara..
The influence of critical factors of service quality and customer satisfaction on inter-city bus transport in Pakistan / [Thesis or Dissertation] Ammara Khalid. - Islamabad : COMSATS University Islamabad, 2016. - 88 pages : illustrations ; 30 cm
Asif Khurshid, Dr. Supervisor, AP, Management Sciences.
Inter-city bus--customer satisfaction.
Service quality--Customer perception.
Management Sciences--Project Management
658 / KHA-T
The influence of critical factors of service quality and customer satisfaction on inter-city bus transport in Pakistan / [Thesis or Dissertation] Ammara Khalid. - Islamabad : COMSATS University Islamabad, 2016. - 88 pages : illustrations ; 30 cm
Asif Khurshid, Dr. Supervisor, AP, Management Sciences.
Inter-city bus--customer satisfaction.
Service quality--Customer perception.
Management Sciences--Project Management
658 / KHA-T