The ITSM process design guide developing reengineering and improving it service management
Knapp, Dona.
The ITSM process design guide developing reengineering and improving it service management - New Delhi Cambridge University Press - Hard Binding xxi 232
English
978-81-315-2205-9
--computer science,The ITSM process , IT service management
004.068 KAN-T
The ITSM process design guide developing reengineering and improving it service management - New Delhi Cambridge University Press - Hard Binding xxi 232
English
978-81-315-2205-9
--computer science,The ITSM process , IT service management
004.068 KAN-T