Service management operations, strategy, and information technology
Fitzsimmons, James A.
Service management operations, strategy, and information technology [Book] James A. Fitzsimmons. - 3rd Ed. - McGraw-Hill, Inc. New York
All.
Service Industries--Management
658
Service management operations, strategy, and information technology [Book] James A. Fitzsimmons. - 3rd Ed. - McGraw-Hill, Inc. New York
All.
Service Industries--Management
658