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Total quality management

Total quality management [Book] / Dale H. Besterfield ... [et al.]. - 3rd ed. - New Delhi : Pearson Eduacation (singapore), c2003. - xi, 640 p. : ill. ; 24 cm.

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ISBN: 8129702606

Subjects--Topical Terms:
Total quality management.

Dewey Class. No.: 658.562

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