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Customer relationship management how to turn a good business into a great one! /

Roberts-Phelps, Graham.

Customer relationship management how to turn a good business into a great one! / [Book] : Graham Roberts-Phelps. - India : Viva Books, 2001. - 230 p. : ill. ; 22 cm.

All.

ISBN: 8176493600

Subjects--Topical Terms:
Relationship marketing.
Customer relations--Management.

Dewey Class. No.: 658.812

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