Health literacy from A to Z practical ways to communicate your health message /
Osborne, Helen, 1948-
Health literacy from A to Z practical ways to communicate your health message / [Book] : Helen Osborne. - 2nd ed. - Burlington, MA : Jones & Bartlett Learning, c2013. - xxiv, 256 p. ; 23 cm.
Includes bibliographical references and index.
About health literacy -- Assessing health literacy -- Assessing readability with grade level formulas -- Business side of health literacy -- Communicating when patients feel scared, sick, and overwhelmed -- Confirming understanding: feedback from interviews, focus groups, and usability testing -- Confirming understanding: teach-back technique -- Decision aids and shared decision-making -- Document design -- Environment of care: entrance, questions, signs, and Feng Shui -- Ethics of simplicity -- Forms and other reading-to-do documents -- General public: talking with patients about what they learn from the media -- Humor and healing -- Interpreters and translations -- Jargon, acronyms, and other troublesome words -- Know your audience: children and youth -- Know your audience: culture and language -- Know your audience: emotions and cognition -- Know your audience: hearing loss -- Know your audience: literacy -- Know your audience: older adults -- Know your audience: vision problems -- Listening and speaking -- Metaphors, similes, and analogies -- Numeracy -- Organizational efforts: health literacy at the community, state, and national levels -- Plain language -- Question-asking -- Regulatory and legal language -- Stories -- Teaching and learning -- Technology: audio podcasts -- Technology: blogs and other social media -- Technology: email and text messaging -- Technology: interactive multimedia -- Universal design in communication -- Visuals -- Writing for the web -- X-tras -- You: empathy and humanity -- Zest and pizzazz.
A Best-Seller on Amazon! Doody's Review Service, 5 Stars, Score 100! AWARDS for The Second Edition: Two-time winner of New England Chapter of the American Medical Writers Association awards: 2012 Will Solimene Award for Excellence in Medical Communication 2012 Neil Duane Award of Distinction 2012 Medical Book Awards: Honorable Mention in the Non-Physicians category Clear communication of your health message can make all the difference in effective patient care. Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Second Edition is an easy to use handbook designed for the busy health professional. Filled with ideas and strategies that can be used in everyday practice, Health Literacy from A to Z is a first-of-its-kind resource. Learn the key principles and strategies of effective health communication presented in a simple, informal manner by one of the nations leading experts in health literacy. Whether you are a physician, nurse, pharmacist, allied health professional, case manager, public health specialist, practice manager, health care educator, student or family caregiver this book is for you. Instructor Resources include a Sample Syllabus and PowerPoint Presentations. Whats New in the Second Edition of Health Literacy from A to Z The Second Edition is updated and revised to reflect current health literacy research and practice with new information about timely health literacy topics. .
1449600530 (pbk.) 9781449600532 (pbk.)
101565249 DNLM
Communication in medicine.
Health education.
Health Literacy.
Communication.
613 .071
2011 L-438 WA 590 WA 590 / O81h 2013
Health literacy from A to Z practical ways to communicate your health message / [Book] : Helen Osborne. - 2nd ed. - Burlington, MA : Jones & Bartlett Learning, c2013. - xxiv, 256 p. ; 23 cm.
Includes bibliographical references and index.
About health literacy -- Assessing health literacy -- Assessing readability with grade level formulas -- Business side of health literacy -- Communicating when patients feel scared, sick, and overwhelmed -- Confirming understanding: feedback from interviews, focus groups, and usability testing -- Confirming understanding: teach-back technique -- Decision aids and shared decision-making -- Document design -- Environment of care: entrance, questions, signs, and Feng Shui -- Ethics of simplicity -- Forms and other reading-to-do documents -- General public: talking with patients about what they learn from the media -- Humor and healing -- Interpreters and translations -- Jargon, acronyms, and other troublesome words -- Know your audience: children and youth -- Know your audience: culture and language -- Know your audience: emotions and cognition -- Know your audience: hearing loss -- Know your audience: literacy -- Know your audience: older adults -- Know your audience: vision problems -- Listening and speaking -- Metaphors, similes, and analogies -- Numeracy -- Organizational efforts: health literacy at the community, state, and national levels -- Plain language -- Question-asking -- Regulatory and legal language -- Stories -- Teaching and learning -- Technology: audio podcasts -- Technology: blogs and other social media -- Technology: email and text messaging -- Technology: interactive multimedia -- Universal design in communication -- Visuals -- Writing for the web -- X-tras -- You: empathy and humanity -- Zest and pizzazz.
A Best-Seller on Amazon! Doody's Review Service, 5 Stars, Score 100! AWARDS for The Second Edition: Two-time winner of New England Chapter of the American Medical Writers Association awards: 2012 Will Solimene Award for Excellence in Medical Communication 2012 Neil Duane Award of Distinction 2012 Medical Book Awards: Honorable Mention in the Non-Physicians category Clear communication of your health message can make all the difference in effective patient care. Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Second Edition is an easy to use handbook designed for the busy health professional. Filled with ideas and strategies that can be used in everyday practice, Health Literacy from A to Z is a first-of-its-kind resource. Learn the key principles and strategies of effective health communication presented in a simple, informal manner by one of the nations leading experts in health literacy. Whether you are a physician, nurse, pharmacist, allied health professional, case manager, public health specialist, practice manager, health care educator, student or family caregiver this book is for you. Instructor Resources include a Sample Syllabus and PowerPoint Presentations. Whats New in the Second Edition of Health Literacy from A to Z The Second Edition is updated and revised to reflect current health literacy research and practice with new information about timely health literacy topics. .
1449600530 (pbk.) 9781449600532 (pbk.)
101565249 DNLM
Communication in medicine.
Health education.
Health Literacy.
Communication.
613 .071
2011 L-438 WA 590 WA 590 / O81h 2013