Fundamentals of selling customers for life through service /

Futrell, Charles.

Fundamentals of selling customers for life through service / [Book] : Charles M. Futrell. - 10th ed. - Boston, Mass. : McGraw-Hill/Irwin, c2008. - xxxv, 651 p. : ill. (some col.) ; 26 cm.

Includes index.

All.

0073404691 (alk. paper) 9780073404691 (alk. paper)


Selling.

658.85