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Understanding financial services from a customer perspective

Bateson, Claire

Understanding financial services from a customer perspective [Book] / Claire Bateson. - Kent : financial world publishing, c2002. - iv, 171 p. - Contact Centre Professional .

Includes index.

All.

ISBN: 0852976364

Subjects--Topical Terms:
Financial institutions.
Financial management.

Dewey Class. No.: 332.1068

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