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Customer-driven services management

Balachandran, S., 1932-

Customer-driven services management [Book] / S. Balachandran. - New Delhi ; London : Response Books, 1999. - 333 p. : ill. ; 23 cm.

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All.

ISBN: 0761993711 (cased) : 076199372X (pbk) : 8170368413 (India : cased) 8170368421 (India : pbk)

Nat. Bib. No.: GBA040154 bnb

Subjects--Topical Terms:
Customer services--Management.--India

Dewey Class. No.: 658.8120954

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