Quality management for organizational excellence introduction to total quality /

Goetsch, David L.

Quality management for organizational excellence introduction to total quality / [Book] : David L. Goetsch, Stanley B. Davis. - 6th ed. - Upper Saddle River, N.J. : Prentice Hall, c2010. - xvii, 634 p. : ill. ; 29 cm.

Rev. ed. of: Quality management : introduction to total quality management for production, processing, and services. 5th ed. 2006.

All.

0135019672 9780135019672


Total quality management.

658.4013