Quality management introduction to total quality management for production, processing, and services /

Goetsch, David L.

Quality management introduction to total quality management for production, processing, and services / [Book] : David L. Goetsch, Stanley B. Davis. - 3rd ed. - Upper Saddle River, NJ : Prentice Hall, 2000. - xvii, 778 p. : ill. ; 25 cm.

Index includes.

All.

0130116386


Total quality management.

658.4013