Business process change concepts, methods, and technologies /

Grover, Varun, 1959-

Business process change concepts, methods, and technologies / [Book] : Varun Grover, William J. Kettinger. - Harrisburg, USA : Idea Group Pub., c1995. - xii, 687 p. : ill. ; 25 cm.

"Reengineering concepts, methods, and technologies"--Cover.

All.

1878289292


Organizational change--Management.
Information technology--Management.
Strategic planning.
Reengineering (Management).

658.4063