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The management of service operations

Wright, J. Nevan.

The management of service operations [Book] / J. Nevan Wright. - London : Continuum, c1999. - xiii, 239 p. : ill. ; 24 cm.

Includes index.

All.

ISBN: 0826459692

Subjects--Topical Terms:
Service industries--Management.
Service industries workers.

Dewey Class. No.: 338.46068

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